Contact Support

We’re here and ready to help with support across multiple channels.

Rithum for Retailers

For former users of the CommerceHub platform, please contact our team here:

US/Canada: 1-844-HUB-HELP
UK/Europe: 0800 048 8122
customersupport@rithum.com
support@dsco.io (former Dsco users)

Rithum for Brands

For former ChannelAdvisor platform users, please use the link below to access our support portal.

Support portal
Suppliers interested in connecting to new retailers

US/Canada: 518-810-0700 ext. 1
UK/Europe: 0800 048 8122 ext. 1
salessupport@rithum.com

Contact support

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Transform your e-commerce operations. Discover solutions designed for global speed and scale, ensuring profitable growth and unlocking new possibilities in days, not months.

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Fill out the form to get in touch with our sales team.

Support

For support assistance, email customersupport@rithum.com

To view more options for contacting support, click here.

Media & Press

For media inquiries, please contact press@rithum.com.

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Headquarters

Global Headquarters

1201 Peachtree St NE
Suite 600
Atlanta, GA 30361-3510

EMEA Headquarters

33 Kingsway
London WC2B 6UF, UK
 
Phone: +44 203 014 2700
Fax: +44 (0)208 181 6057

Asia-Pacific Headquarters

Suite 247, Level 2
Two Melbourne Quarter
697 Collins Street
Docklands 3008
 
Phone: 1300 887 239
Fax: (+61) 3 9874 6951

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